Microsoft is set to launch autonomous artificial intelligence agents for businesses, allowing them to create their own AI assistants within Copilot Studio. These agents can perform tasks without supervision and are seen as a major advancement in AI technology. Microsoft will also introduce 10 new agents in Dynamics 365 for sales, service, finance, and supply chain teams. These agents can improve productivity and reduce lead time significantly.
In response to Microsoft’s announcement, Salesforce introduced Agentforce, a platform that enables enterprise organizations to create their own AI agents. Salesforce’s CEO of U.K. and Ireland criticized Microsoft’s copilot model, stating that it does not integrate well with customer data and may not accurately represent a company. This competition highlights the growing importance of AI agents in the business world.
Microsoft also signed a five-year deal with the U.K. government to provide public sector organizations access to its AI tools. Through this agreement, organizations will be able to use Microsoft 365 Copilot, which incorporates generative AI into productivity apps. This partnership will help public sector organizations leverage AI technology for improved efficiency and performance.
Overall, Microsoft is focusing on expanding its AI capabilities with the launch of autonomous agents and partnerships with government organizations. This move is part of the company’s strategy to stay competitive in the evolving AI landscape and provide businesses with advanced AI tools for enhanced productivity.
Photo credit
www.nbcnews.com